PRIVACY POLICY

1. ABOUT THIS PRIVACY POLICY

1.1 This Privacy Policy describes how we may collect, use, disclose, process and manage your personal data when you:
1.1.1 Visit https://lilzgauge.com/ (“Website”);
1.1.2 download and use our application (“App”); and/or
1.1.3 provide us with your personal data, regardless of the medium through this such personal data is provided.
1.2 By providing us with personal data, you agree to the terms of this Privacy Policy and you consent to our collection, use, disclosure and processing of personal data on these terms. DO NOT provide any personal data to us if you do not accept this Privacy Policy.

2. PERSONAL DATA

2.1 What is personal data.
“Personal data” is data that can be used to identify a natural person. Examples of personal data include name, address, contact details, identification numbers, financial information, IP address, transactional information based on your activities on our website and applications, telephone numbers, email address, images, and any other information of a personal nature.
2.2 Voluntary provision of personal data.
2.2.1 We collect personal data that you voluntarily provide to us. What personal data we collect depends on the purposes for which the personal data is collected and what you have chosen to provide.
2.2.2 You can choose not to provide us with personal data. You also have the right to withdraw your consent for us to continue collecting, using, disclosing and processing your personal data, by contacting us in accordance with paragraph 11. However, if you do so, it may not be possible for us to fulfil the purposes for which we require the personal data, including processing your transactions or providing you with the products and services that you require.
2.3 Accuracy and completeness of personal data.
You are responsible for ensuring that all personal data that you provide to us is true, accurate and complete. You are responsible for informing us of any changes to your personal data.

3. COLLECTION OF PERSONAL DATA

3.1 Personal data you provide.
We collect personal data that is relevant to our relationship with you. We may collect your personal data directly or indirectly through various channels, such as when:
3.1.1 you provide us with your personal data for whatever reasons;
3.1.2 you authorise us to obtain your personal data from a third party;
3.1.3 you register for a user account on our Website and/or App;
3.1.4 you download or use our Website and/or App and services,including to make reservations or to place food orders;
3.1.5 you transact with us, contact us or request that we contact you through various communication channels, for example, through social media platforms, messenger platforms, face-to-face meetings, telephone calls, emails, fax and letters;
3.1.6 you request to be included in an email or our mailing list;
3.1.7 your images are captured via CCTV cameras while you are within our premises;
3.1.8 your images are captured via photographs or videos taken by us or our representatives when you attend events organised by us;
3.1.9 when you participate in competitions, contests or games organised by us; and/or
3.1.10 when you attend events or functions organised by us.

3.2 Automated Data Collection Technologies.
Our Website and/or App may contain certain technologies that collect data in the manner described in this Privacy Policy (see below). You should not use our Website and/or App if you do not agree to having your data collected through such means. Alternatively, you should disable these technologies where it is possible to do so.
3.2.1 Cookies (or browser cookies).
Cookies are small text files which are set by a website or application operator so that your browser or device may be recognised. We may make use of cookies on our Website and/or App to store and track information such as the number of users and their frequency of use, profiles of users and their online preferences. Cookies do not capture information which would personally identify you, but the information collected may be used to assist us in analysing the usage of our Website and/or App and to improve your online experience with us. You can disable the cookies by changing the setting on your browser. However, this may affect the functionality of the Website and/or App.
3.2.2 Third Party Use of Cookies and other Tracking Technologies.
Some content or applications on the Website and/or App, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website and/or App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
3.2.3 Flash cookies.
Certain features of our Website and/or App may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website and/or App. In contrast to normal cookies, these cookies are not created and saved by the web browser but are governed by the Adobe Flash plug-in. These can contain more information than normal cookies and cannot be deleted, disabled, turn off, rejected or opted out via the browser; this is only possible using tools such as the Adobe Flash Player website. You can also obtain more information about these cookies on their website.

4. PURPOSES FOR COLLECTION, USE OR DISCLOSURE OF PERSONAL DATA

4.1 Personal data of customers.
We collect, use, disclose and process your personal data for purposes connected or relevant to our business, to make your relationship with us. Such purposes would include:
4.1.1 To provide our services;
4.1.2 To provide any information on our services;
4.1.3 To respond to a breach of the terms and conditions in relation to our services;
4.1.4 To inform an amendment of the terms and conditions in relation to our services;
4.1.5 To conduct analysis for developing and improving our services;
4.1.6 To respond to feedback and enquiries from customers, confirm and record these feedback and improve our business; and
4.1.7 Any other related and incidental to above purposes.
4.2 Use permitted under applicable laws.
We may also collect, use, disclose and process your personal data for other purposes, without your knowledge or consent, where this is required or permitted by law.
4.3 Contacting you.
When we contact or send you information, we may do so by post, e-mail, SMS, telephone or such other means provided by you. If you do not wish to receive any communication or information from us, or wish to restrict the manner by which we may contact or send you information, you may contact us in accordance with paragraph 9.

5. Voice Recording and Video Recording

5.1 We may record telephone calls with you in order to know the content of your enquiries accurately and deal with them accordingly.
5.2 We may record your images and videos by surveillance camera when you visit our premises, and use these images and videos for crime prevention and safety purposes.

6. SECURITY AND RETENTION OF PERSONAL DATA

6.1 Unauthorised access.
While precautions will be taken to ensure that the personal data you provide is protected against unauthorised or unintended access, we cannot be held responsible for unauthorised or unintended access that is beyond our control.
6.2 Protection of Personal Data.
We will take reasonable precautions to safeguard your personal data. While reasonable precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access, we cannot be held responsible for unauthorised or unintended access that is beyond our control.
6.3 Period of retention.
We keep your personal data only for so long as we need the personal data to fulfil the purposes we collected it for, and to satisfy our business and/or legal purposes, including audit, accounting or reporting requirements. How long we keep your personal data depends on the nature of the data, for example:
6.3.1 we will keep personal data for at least the duration of the limitation period for bringing claims if the personal data may be required to commence or defend legal proceedings; and
6.3.2 personal data collected for use for a limited purpose will generally not be retained for more than one (1) year after completion of the purpose.
Some information may be retained for longer, for example where we are required to do so by law, or need to retain it for the purposes of litigation.

7. YOUR RIGHTS

7.1 Disclosure, correction and deletion of personal data.
If we are requested by you or the person who has the right to do so, to notify the purposes for use of personal data which we retain, disclose such personal data, correct its content, add or delete, suspend the use, remove or suspend the provision of your data to third parties, we will deal with your request in writing after confirming the content of your request. For procedure, please contact us at Personal Data Protection Department below.
7.2 Limitations.
We may be permitted under applicable laws to refuse a request.

8. HOW TO REQUEST OF DISCLOSURES

8.1 Please fill out the necessary information in our application form.
8.2 We will verify you in accordance with your personal data which we retain.
8.3 In case that an enquiry is made by your proxy, we will verify him/her with power of attorney or certification of registered seal.
8.4 The application of disclosure is accepted by mail to the address below.
8.5 If you want us to inform you of the purposes of use or disclose such personal data, we ask you to pay USD100 plus shipping cost for registered mail per request.
8.6 We will use your personal data on Personal Data Disclosure Application Form in order for us to verify you and your proxy, or to respond to requests of disclosure of such personal data

9. PERSONAL DATA PROTECTION OFFICER

LiLz Inc., Keigo Onishi, contact@lilz.jp